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The Microsoft Store has a collection of thousands of free and paid apps. All Windows users utilize one or more apps from the Microsoft Store. A user may be faced with an issue where he/she may be unable to download or update apps in the Microsoft Store. This error may be as a result of various reasons including installing a new update and system error. In this step by step tutorial, you will learn a few methods to fix ‘unable to download or update Microsoft store apps.’
To follow along with this step by step tutorial, you need:
- Working internet connection
Method #1: Update Microsoft Stores
Search for ‘store’ and select ‘Microsoft Store’ as shown below:
On the top right corner, click on the three dots as shown below. Select ‘Download and updates’ as illustrated below:
Select the ‘Get updates’ button on the top right corner.
Wait for all the updates to download and install. When it is done, you will get the message below.
Updating may fix the problem for most users. However, if the issue persists, move to method 2.
Method #2: Troubleshoot Microsoft Store
Windows has an inbuilt feature to troubleshoot the Microsoft Store
Double press ‘Windows Key + I’ to open Windows Settings. Under the Windows settings, select ‘Update & Security’ as shown below.
Click on ‘Troubleshoot’ on the left panel as shown in the image below. Under ‘Find and fix other problems’, locate and select ‘Windows Store Apps.’ Click on the ‘Run the troubleshooter’ button as illustrated below to begin the troubleshooting process.
Wait for the troubleshooting wizard to run to completion. The wizard will provide all the problems found as well as suggested solutions. If there are any highlighted issues, you should fix them.
Restart your computer after fixing all the found problems. You should now find that the ‘unable to download or update Microsoft Store Apps’ error is resolved.
Method #3: Reset Microsoft Store
Double press ‘Windows Key + I’ to open the Windows Settings. Select ‘Apps’ as illustrated below:
Select ‘Apps & features’ on the left panel as shown below. Under ‘Apps & features’ search for ‘Microsoft Store’ then expand the result. Hit the ‘Advanced options’ button as shown below:
Under Advanced options, locate and select ‘Reset’ as illustrated below:
You need to hit ‘Reset’ on the pop-up box that appears to initiate the resetting process.
You need to restart your computer after the reset is complete. Your issue should now be resolved.
You now know how to fix the ‘Unable to update or download Microsoft Store Apps’ in Windows 10. Which method worked best for you? Share your feedback on the comment section below