How to Fix Windows Store Apps not connecting to the internet

Are your Windows Store Apps not connecting to the internet? It is a common issue to encounter the issue where your Window Store Apps are not connecting to the internet. The problem is mostly experienced after an update or a sudden network change. If the other desktop applications are accessing the internet, you can rest assured that this tutorial will fix your problem. This step by step tutorial contains various fixes for Windows Apps unable to connect to the internet.

 Method #1: Switch the internet connection

If you are experiencing an issue with Windows Apps not connecting to the internet, you need to switch the mode of internet connection to your computer. You need to switch from either ethernet to WI-FI or vice-versa and test the results. If Windows Apps still cannot access the internet, you need to try method 2

Method #2: Execute the Windows Store Apps Troubleshooter

Step 1

Hit the Windows icon on the taskbar then find and select ‘Settings’ as shown below:

Step 2

Select the ‘Update & Security’ option as illustrated below:

Step 3

On the left panel, select the ‘Troubleshoot’ then find ‘Windows Store Apps’ on the right. Tap on the ‘Windows Store Apps’ and click on the ‘Run the troubleshooter’ as shown below.

Step 4

After the Windows Store Apps troubleshoot is done detecting problems, you need to implement the suggestions provided (if any).

Method #2: Troubleshoot your Internet Connection

Step 1

Press ‘Windows Key + R’ then copy and paste the phrase below then hit ‘OK’.

msdt.exe/id NetworkDiagnosticsWeb

Step 2

When the troubleshooter opens, ensure that the ‘Apply repairs automatically’ is checked. You can also run as administrator to increase the chances to find the issue faster. To run with standard privileges click on ‘Next’.

Step 3

Ensure you implement all the actions suggested by the troubleshooter to solve your internet connection. Restart your computer and try to connect Windows Store Apps to the internet. If your error persists, move on to method 3.

Method #3: Resetting the Windows Store Cache

Windows Apps stores temporary data in the Windows system. Clearing cache is the process of cleaning the temporary data. It is important to note that clearing cache doesn’t delete any custom settings or Windows apps.

Step 1

Click on the search icon on the taskbar and search for ‘wsreset’ then click on the result as shown below. You need to right-click on the ‘wsreset.exe’ result and run as administrator.

Step 2

After running ‘wsreset.exe’, the notification below will appear. Restart your computer and your problems should be solved

Conclusion

You now know how to fix Windows Store Apps not connecting to the internet. Which fix worked for you? Please let us know on the comments below!